Support
Contact us
Email support@azdigitalinc.com from the address linked to your account and include your app version (shown at the bottom of Settings) plus a short description of the problem. Screenshots help a lot.
Quick answers
- The analysis says "no chart found". Make sure the photo shows a price chart with readable axis numbers, shot straight-on without glare. Screenshots work best.
- No levels drawn on my photo. Levels are only drawn when the price axis placement passes checks against the image. Use a clear, straight-on image and crop away unrelated content while keeping the instrument, timeframe and price axis visible.
- Managing your subscription. Subscriptions are billed by Apple. Manage or cancel under iPhone Settings → your Apple ID → Subscriptions. Purchases can be restored from the paywall's Restore link.
- Deleting your account. Settings → Delete account removes your account and associated backend records. See the privacy policy for provider retention and local notification controls.
- Following without a chart. On Home, choose Edit instruments and follow up to five instruments. You can request a briefing without uploading a chart; a subscription is required for paid AI features.
- Reminders and completed analyses. In Settings, choose an optional analysis-ready notification or a local daily reminder time. A daily reminder does not prepare new research automatically.
Feedback
Feature ideas and bug reports are welcome at the same address — the roadmap is driven by what traders actually need.